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General Conditions of Sale :

Article 1. Scope and Changes to the General Conditions of Sale.

The use of the internet site "" is regulated by the terms, policies, and conditions described herein and apply to all orders that take place.

Please read them carefully, "" reserves the right to amend or change these General Conditions of Sale at any time. In the event of modification, the General Conditions of Sale applicable on the day of the order shall apply to each order. The act of using the site and/or carrying out an order means that you accept the conditions.

Article 2. Legal Condition

You declare that you are eighteen years of age or older and have the legal capacity  
or have parental authorization allowing you to carry out an order on « ».

Article 3. Order and Electronic Signature

All orders decree an acceptance of the prices and products available to the sale
 as well as these General Conditions of Sale.
All orders must be placed on the site « ».
We do not accept orders by mail, telephone, fax, or email.
It is not necessary to create an account on « » to place your order.
Electronic signature: refer to the European Parliament and council directive
 (December 13, 1999) and French transposition of (Law 2000-230 of March 13, 2000).
For more information, go to:

Article 4. Price

The prices shown are in sterling pounds, all inclusive of tax (applicable French VAT)  
for dispatch to a delivery address within the European Union.
The prices shown do not include handling or carriage costs for the order.
« » reserves the right to modify its prices at any time,  
and is committed to applying the tariffs in force which will have been indicated at the moment of the order.
Exceptional conditions: Products on offer are marked by a specific description located  
beside the price.

Article 5. Availability

The product on offer and the prices are valid as long as they are visible on the site,  
and as long as stocks last. Upon receipt of your order, we will check
 the availability of the product(s) ordered.
In the event that the entire order is out of stock, « »  
will inform you by email and will proceed, at your request, with the cancellation or postponement of the order  
for later delivery.
In the event that one of the products in your order is out of stock, « »
 will deliver the product(s) that are available, will inform you by email, and will proceed, at your request,  
with the cancellation or postponement of the remainder of the order for later delivery.
The date of the order confirmation corresponds to the date of the order in the event of payment by  
credit/debit card or by PayPal.
The final order confirmation comes after the payment is validated by way of an email sent
 to confirm the order is acknowledged and to summarize the order.

Article 6. Payment Methods

You may carry out payment:
   1. By CB or approved CB bank card, the payment is carried out on secure banking servers 
 (Cyberplus payment) hosted by our partner (Banque Populaire Group)
   2. Via PayPal, secure means of payment in which you pay without ever communicating your banking data.
 For more information:
   3. Other met« »« » has received full payment
 for the order.
From the moment the order is received by the customer, liability for the delivered goods is transferred  
to the customer.
« » reserves the right to refuse to carry out a delivery or to deliver an order  
emanating from a consumer who has not settled a preceding order in full or with whom litigation
 of payment is in the course of administration.
Consequences of the dispute or the withdrawal of the remote purchaser
    * Right to contest: refer to article L132-4 of the monetary and financial code.
    * Right to withdraw: refer to articles L121-16 et seq. of the consumer code.

Article 7. Methods of Delivery and Delivery Times in UK

« » has selected "GLS, Amazon logistics" to deliver its goods
 to your residence, the address of which you indicate to us at the time of your order.
    * * Delivery in UK
    * Delivery to residence upon signature
    * Time: 48/72 hours over working days, if order and payment are received before 12 pm
    * Delivery from Monday to Friday inclusive (except public holidays)
    *  Delivery tracked by GLS
     * No delivery to army bases or other army buildings
Delivery Fees
Calculated according to the weight of your order and country of delivery.
No delivery beyond 30 kg
    * 1 water filter: £6.90 inc. taxes
    * 2 water filters: £6.90 inc. taxes , 3 water filters : Free of Charge.
    * Other products: see our terms on the site « »
Handling Non-Delivered Parcels
Reasons "DNRH (does not reside here), "not claimed", "refused & nsbp; (1)",   
"transport" or "damages": option to resend the ordered product.
Contractual payment of shipment costs and order administration:
    * £6.50  x 1 product
    * £10  x 2 products or more
    * £15 for orders over 6 kg
    * £20  for orders over 10 kg
    *£30  for orders up to 30 kg
We can send a refund by check within thirty days of « » checking and accepting your parcel,
 minus carriage costs.
(1) Refusal on the grounds of obvious signs of impact, opening, tears: please ask for a damage declaration
 from GLS and then contact us via "".
Non-Received Orders
The customer hereby agrees to wait for three weeks after the sales confirmation  
to lodge a complaint with « » if he has not received, in part or in full,
 the product he ordered, unless "allmyfilters" acknowledges that it has not sent the ordered product.
A complaint of not having received the ordered product, in part or in full, as deemed by « »,
 could lead to the customer being reimbursed, except in fraudulent cases.
"" does not guarantee a refund in the event of loss or theft.

Article 8. Goods Returns Policy

General Terms
You must send a returns request and have a returns reference number for each product you want
 to return to « ».
A returned item must be sent, unused, in its complete original packaging  
(including accessories, instruction manuals, and notes, free gifts, etc.), free from damage, unmarked,  
unopened, still wrapped, accompanied by the original invoice as well as the shipping document from the carrier  
selected by our agents, within seven days, inclusive, from the reply sent by « ».
The customer shall pay the cost of returning the item.
Refunds will be paid out within thirty days, minus shipping and a fee of 20% for administration,  
checking and restocking.
Right to Withdraw
Please refer to articles L121-16 et seq. of the consumer code.
Article L121-16 (extract):
"The provisions of this sub-section apply to any sale of an item or any supply  
of a provision of services rendered, without the simultaneous physical presence of the parties, between a consumer  
and a professional which, by way of contract, exclusively use one or more methods of remote  
communication. "
Article L121-20 (extract):
"The consumer has seven days to exert his right of withdrawal without having to  
to justify his reasons, nor pay penalties, except, if applicable, having to pay the cost of returns.
The time period mentioned in the sub-paragraph above starts from the time the goods are received or from the time the  
offer of the provisions and services is accepted".
« » hereby pledges to reimburse you for or replace a non-conforming product (including shipping costs  
return costs and forwarding costs of the non-conforming article at the cost of « »)  
within thirty days following the date you received the goods.
The request must be carried out fifteen working days following delivery, after which time  
no product will be refunded or exchanged.
Defective or Broken Down Product
From the date the parcel is received, you have seven working days to notify us and describe to us how the  
the product was faulty or broke down at its first use.
After accepting the return and physical checks on behalf of « », we will resend you  
the product or a replacement product of equivalent value or will refund you for the damaged product  
(depending on the nature of the product and/or stocks available).
The guarantee excludes the following:
    * Misuse of the product;
    * Incorrect connection or power supply problem not related to the product;
    * Open or dismantled product;
    * Damages, breakdowns, failures, or faults caused by external sources;
    * Product returned without a returns agreement from « »;
Hidden Defects
In the event that a hidden defect is found, the customer will have to present his request within the deadlines and the methods  
set out in Articles 1641 et seq. of the civil code.

Article 9. Guarantee and Responsibility

The product/service selection and purchase are the sole responsibility of the customer.
Not being able to use the product, in whole or in part, in particular due to incompatibility of the material,  
is not eligible for compensation or refund, and the burden of responsibility cannot be passed onto « »,  
except in the cases of proven hidden defect, non-conformity, defects, or in the event that the customer exercises his right to withdrawal.
You are protected by the provisions of articles 1641 et seq. of the civil code relating to the statutory guarantee,  
subject to the hidden defect being proven.
If you address yourself to the courts, you must do it within two years of finding  
the hidden defect (article 1648 of the civil code).
« » will not incur any responsibility with regard to professionals' loss of benefits,  
loss of trade, loss of data, damage or expenses, loss of earnings, or any other consequential damage  
which could occur.
« » shall not be held responsible for any failure to comply with the agreement resulting in  
an event due to a force majeure and in particular in the event of the mail service or carriers being on full or partial strike,   
or catastrophes caused by floods or fires.
The photographs and images communicated on the site are shown for illustrative purposes only and are non-binding.
Please refer to the description of each product for its precise properties.  
In case of doubt or if you would like further information, do not hesitate to contact us:
Always follow the safety and installation instructions provided by the manufacturer or contained in  
the instruction manual of your device to ensure you that your product is installed and used correctly.

Article 10. Applicable Laws and Litigations

This contract is subject to French law.
Only the court of Draguignan is qualified in the event of litigation.

Article 11. Use of Personal and Non-Personal Data

Use of Personal Data:
As a general rule, you can access and browse our site without providing your personal details  
(name, addresses, telephone, etc.)
« » is committed to preserving the confidentiality of your personal data, and may, with your consent,  
use this data to send you information by mail or email  
on our products, services, promotions, or surveys intended to improve the quality of  
our products and services.
Your data could be transferred, stored, and handled within and and outside of the European Community;  
they will, however, not be communicated outside « » or to third parties other than  
providers and suppliers with whom « » collaborates in your interest.
This information will be processed in accordance with the regulations in force.
You have the right to access, correct, or delete personal information concerning you,  
which you can do by writing to:
KAMP « » ZI des Faoux Laous - Quartier Saint Simon - 83440 Tourrettes, France
In accordance with the regulation in force, the declaration of conformity was recorded by  
the National Commission of Data Processing and Individual Liberties under number 1448522.
We advise minors not to provide personal data without parental consent.
Use of Non-Personal Data
We use non-personal data (type of browser, geo-localization, site traffic, etc.)  
for statistical purposes only.  For this reason, « » may use cookies to better adapt  
its site to your needs.
Information other than your personal data transmitted to « » through its internet  
in the appropriate zones, are not regarded as personal or confidential.  
« » may use this data for any purpose and without restriction.
Links To Other Sites
The links shown on our site can take you to other sites that do not belong to « » and  
of which we do not control the contents. The personal data that you provide us is not transferred  
to these sites when you click on the links. The links are posted for the relevance  
of their contents. « » cannot in any way be held responsible for the contents of these sites  
or the way in which they use your personal data.

Article 12. Intellectual Property

All the elements of the site « », trademarks, texts, comments, visual illustrations and images, and audio,  
are protected under the copyright law, the trademark law, the patent law, and image  
They are owned in whole by « » and its partners.
Any reproduction or representation in whole or part of the elements quoted above is constitutive  
to forgery, subject to the penal and civil responsibility of the author.
Users wishing to place a single link on a personal internet site to  
the « » homepage must without exception request authorization from  
« ». « » has the right to ask for the withdrawal of these links by simple request.
The act of posting a hypertext link to the « » site by way of  
"framing (2)" or "inlining (3)" is formally prohibited.

Article 13. Identification

« » is a trademark owned by KAMP, recorded and based in France and subscribed to the code of remote sales companies:
ZI Les Faoux Laous
Quartier Saint Simon
83440 Tourrettes

RCS: Draguignan 532 037 421
SIREN: 532 037 421 00015
N° TVA: FR70 532 037 421

Tel: +33494854808
Open Monday to Friday from 9 am to 12 pm, except public holidays.